• Date :
    22 June 2016


22 June 2016: The Croydon Partnership has received strong support from local businesses and residents in response to the updated plans for the £1.4 billion regeneration of Croydon’s Whitgift shopping centre during the recent consultation.

Over 90% of respondents are either ‘very supportive’ or ‘supportive’ of the updated plans as a whole and the upgraded weather protected Galleria and 24 hour east-west route. Significantly, 95.7% of total respondents believe that the redevelopment is ‘important’ or ‘very important’ in assisting with the wider regeneration of Croydon and further investment into the Growth Zone.

An estimated 4,500 people attended last month’s four day consultation at the Whitgift Centre which gave the local community and visitors the opportunity to find out about Westfield and Hammerson’s proposed upgrades to the previously consented scheme.

Attendees were encouraged to provide feedback through a questionnaire, which could also be submitted online, with close to 1,000 responses received from all 24 of the borough’s wards and beyond.

Steve Yewman, Development Director, Westfield, said: “The response to the entire consultation process has been tremendous, we were pleased that so many people attended the event and shared their thoughts.

“The feedback we have received is invaluable; it gives us insights into what people in Croydon want and will help us continue our dialogue with the Council to refine our new outline planning application which we expect to submit later this summer.”

Carolyn Kenney, Development Director, Hammerson, said: “It was fantastic to meet and engage with so many people face-to-face at the consultation and hear first-hand that they share our excitement and enthusiasm for the scheme.

“The results clearly demonstrate the extent of local support and the fact that 82% of respondents said they were more likely to visit Croydon more frequently once the development completes is a clear indication of the positive impact this regeneration project will have on the town.”

The enhanced plans are in response to positive retail demand for space at the centre and include a brand new Marks & Spencer store, the addition of a third level of retail, the possibility of increasing the number of homes and improved public realm. The revised plans continue to deliver over 1.5m sq ft of retail incorporating the key masterplan and design principles from the consented scheme.

Feedback from the questionnaire includes:

• 95.7% of respondents believe the redevelopment of Croydon’s Whitgift Centre is ‘very important’ or ‘important’ in assisting with the wider regeneration and further growth zone investment in Croydon

• 92.5% of respondents are ‘very supportive’ or ‘supportive’ of the updated plans for the regeneration of the Whitgift Centre

• 90.5% of respondents are ‘supportive’ or ’very supportive’ of the weather protected, upgraded Galleria and 24-hour east-west route

• 88.9% of respondents view the overall design of the revised proposals as ‘very appealing’ or ‘appealing’

• The top three facilities which respondents would most like to see introduced as part of the redevelopment are a second major department store; improved outdoor space; and a greater selection of high street shops

• 83.5% of respondents are ‘very supportive’ or ’supportive’ of moving the car parking entrance and goods vehicles access from Poplar Walk to Wellesley Road to improve access and integration with West Croydon

• 87.6% of respondents are ‘very supportive’ or ‘supportive’ of a brand new and larger store being developed for Marks & Spencer rather than the refurbishment of the existing one

• 75.3% of respondents are ‘very supportive’ or ’supportive’ of the potential for more homes as part of the development

- ENDS -

For further information:

Richard Stocks / Richard Sunderland FTI Consulting:

+44 (0)20 3727 1000

Notes to Editors: About Croydon Partnership’s plans for Croydon

The Croydon Partnership’s over £1.4bn scheme will transform Croydon’s town centre into a 1.5m ft² state-of-the-art retail, leisure and restaurant destination, together with new public realm, creating 5,000 new jobs, new car parking and new residential units including affordable housing. This will act as the catalyst for the wider regeneration of Croydon, attracting new residents and visitors back to the town centre for the benefit of all local businesses, whilst delivering a safe destination for families.

The Croydon Partnership can be followed on Twitter at @croydonpartners. You can also visit the website

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